Q: Why should I move my website? What does web site migration involve?
A: The website migration service available at eChromatics is totally free and consists of transferring all your web files, databases and e–mails from your current hosting provider to your brand–new hosting account with us. We will also edit all the settings needed for your web sites to be fully functional on our super–modern cloud hosting platform.Our technicians are completely capable of moving any kind of site. With years of experience in the industry, they’re experts in the inner workings of our hosting platform, our Control Panel and all other famous Control Panels. For them, transferring a custom–built application with plenty of custom libraries is as easy as transferring a plain WordPress weblog.
Q: Just how long will it take for my web site to be transferred over to your platform?
A: There are lots of aspects to take into consideration – the overall amount of files, the size of the database, the complexity of the web site itself and the present workload of our web site migration experts, etc. That being said, we do our best to accomplish all website migrations within a 48–hour time window. Smaller–sized web sites are migrated faster – usually in under 24 hours.
Q: My personal privacy is important to me. What info do you require?
A: Yup. We’ll need to have the name of the site that you would like us to move. We will also need a means to log in to your current hosting account so that we can get the content pertaining to your site.
Q: I give you access to sensitive data. How can I be sure that you won’t abuse it?
Q: What about downtime? Will my website be offline?
A: Your web site will continue to work exactly like it did before with your old hosting provider. When we have finished the migration, your website will be configured to work on our hosting platform and we will ask you to preview it. If it is working properly, all you will need to do is update the NS records associated with your domain name. Your site will be transferred to us with no downtime.
Q: Will my current web hosting provider find out that I’m leaving them?
A: Nope. Apart from your login info for the Control Panel, we don’t require anything. We will never get in touch with your web hosting provider. They won’t know anything about the transfer either.
Q: Which hosting providers can you transfer data from?
A: Yep. We support all common Linux–based hosting platforms. We do not support Windows–driven web hosting platforms, since we don’t offer Windows web hosting solutions ourselves.In addition, we don’t support proprietary site building and administration tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.