When your hosting supplier supplies live chat support, you are able to talk with a representative in real-time and learn helpful info or get an issue resolved in a very timely manner. The advantage of using chat as an alternative to calling to talk to a live person is that you'll need just a computer with access to the web, so you won't pay any fees in the event that you're in a different state or country. In addition, it is a lot quicker to copy and paste data for instance domain names, usernames or error messages i.e. details that are sometimes hard to give to the other party on the telephone. The live chat is also a considerably faster approach to contact your hosting supplier's support team in comparison to using a ticketing system. What's more, in case some issue needs some more time to be dealt with, you'll be able to do something else entirely while you wait for guidance on the live chat, so that you won't waste time - something that is not possible in case you're on the telephone.

Live Chat Support in Cloud Website Hosting

We provide a live chat support service for all cloud website hosting plans that we offer and we will help you with almost everything live. In case you don't have an account with our company yet, we will be able to provide you with more details about the plans to help you to choose the most suitable plan. In case you are an existing client, we will be able to assist you with any billing or general issue along with with numerous common tech troubles, for example an e-mail address setup in a desktop e-mail client. When you cannot give us a call for some reason or you're in a country where we don't have a local telephone number, the live chat is the best choice to get in touch with us. Certainly, some situations require extra time to analyze and test, so you will have to open a support ticket to our technicians, still, we are able to save you time and assist you with many issues on the chat.

Live Chat Support in Semi-dedicated Servers

We provide you with live chat support as standard with our services, so whenever you have any kind of questions about our semi-dedicated plans, you will be able to speak with our customer support team whenever you need regardless of whether you've already acquired an account or not. Generally, the chat service is for pre-sales, billing and general questions and problems, but we're able to assist you with various technical questions too. We can help you select the ideal package for your websites if you do not have an account yet, we can respond to any kind of billing questions or issues you have or we can help you with setting up your new e-mail address on your personal computer or smart phone - all of this will be done timely as our live chat service is accessible all day long, every single day. Any time you require help, you are able to talk with a representative and save considerable time.