If you have ever had a cloud website hosting account before or you have dealt with any other kind of online service, you are probably aware from personal experience that for some things it's better to speak with a live person on the telephone rather than exchange tickets or e-mail messages. In order to find out more about a specific service before you decide to order it or if something small-scale has to be made, for instance, it'll be far easier and quicker to do it live. When you have the option to connect with representatives by phone, it is also very likely that you're dealing with a real web hosting provider, not just a reseller. The level of support that you can get on the telephone may differ between different companies - from general matters to experienced tech support. Typically the majority of providers supply pre-sales assistance and 1st level phone support, while more complicated tech matters are handled through e-mail and / or tickets.

Phone Support in Cloud Website Hosting

All our cloud website hosting packages offer telephone support fourteen hours per day even on public holidays, which means that if you don't have an account yet, you will be able to call and find out more about our services or whether we'll meet the system requirements for your web sites. For your convenience, we have local telephone lines in the U.S.A., the United Kingdom and Australia, so that you'll be able to contact the telephone number which is closer to you. In case you are an existing customer, we will help you in a timely manner with all of the general and billing issues and with various technical issues to save you time and efforts - we are aware of the fact that in some cases it is quicker to talk to a live person to get things done instantly. Of course, some problems cannot be resolved on the phone, so if this is the case you are able to take advantage of our ticketing system.

Phone Support in Semi-dedicated Servers

We offer live phone support 14 hrs a day as part of the support services for every single semi-dedicated server package that we offer. Considering that some issues are more difficult and time-consuming, you'll need to open a ticket if you experience such an issue, but for all the billing, general or minor technical issues you can always call us and we'll assist you immediately in order to save you the time you'll have to spend on opening a ticket. Even if you don't have an account yet, you're able to find out whether you can host your sites on our high-tech cloud platform or you'll be able to get any other general information about our semi-dedicated services. We have local numbers in the U.S.A., the UK and Australia along with a worldwide number, so that you can call the one which is nearer to your region.