A 99.9% Server Uptime
The principal advantage of establishing your own cloud website hosting system is that you do not need to be worried about compatibility – you set up a special set of software applications in such a way so as to be compatible with a specific set of hardware parts. The result is something significantly more stable and reliable, since there are fewer potential chances of failure. We have set up our cloud hosting system using time–proven hardware elements as well as a heavily customized version of Security–Enhanced Linux in an attempt to create an exceptionally riskless environment for all your websites.
That’s why, with all our cloud website hosting plans plans we give you a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
If you wish to offer a top–class web hosting service, you can barely depend on the default network configuration in a datacenter. We’ve built our very own custom internal network in order to ensure an extremely fast connection speed with the rest of the world.
And thanks to this, no matter which datacenters you choose: our datacenter in the USA, our datacenter in the United Kingdom, in our datacenter in Finland, in our datacenter in Eastern Europe or our datacenter in Australia, you will enjoy an assured 99.9% network uptime. And this guarantee is valid for all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Even though we have done everything to curtail all possible risks with our cloud hosting packages and despite the fact that our company provides top–quality client support, there are times when the customer simply isn’t content with what we offer. Or he needs to move to a more powerful web hosting service, like a VPS server or a dedicated server.
This is the reason why our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you are not completely pleased, you will receive a reimbursement.
24/7 Technical Support
If you’ve ever been forced to wait around for hours to get a response, you are aware of how infuriating this can be, even more so when your web site is on the line. This is the reason why we offer a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technical support engineers will be at your disposal and they’ll respond to you within 1 hour. And the best thing is that their average response time is just 20 minutes!