1 hour ticket response
We are specialized in offering a prompt and accurate response to every ticket sent by a customer. Our knowledgeable technical support staff members will examine your inquiry and will offer you the best solution. We offer a 1–hour response time guarantee for all tickets. Actually, the average helpdesk ticket response time has proved to be 20 minutes.
A Top–Class Customer Support Service
We’ve got a team of web hosting support technicians who are ready to answer all your queries whenever you need assistance. Almost all our client care staff representatives have many years of experience in the cloud website hosting plans world, which implies that you can always rely on fast and detailed answers to your problems.
A User–Friendly Help Center Section
To help you get a quick hint on how you can use a specific service, we have included a truly user–friendly Help Center section in your Control Panel. You can search through a large selection of web hosting account administration articles and website administration articles, refer to our F.A.Q. archive or watch our instructional video tutorials.